Video Banking

Use the camera on your phone, tablet, or computer to visit with a Numerica team member. With Video Banking, you can be face to face from any place.
Hero Personal Numerica

Visit Numerica by video

It’s free,* secure, and simple! 

  • Manage your account
  • Open a new account
  • Apply for a loan**
  • And more!

How to meet using Video Banking

  1. On demand: From 8:30 a.m. to 5 p.m. weekdays, Video Banking is a click away. Select the chat button on the bottom-right of the screen to get started.
  2. By appointment: Set up a Video Banking session at a time convenient to you. You can schedule an appointment online or by calling 800.433.1837.

Schedule now

Video Banking FAQs

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FREQUENTLY
ASKED QUESTIONS

WHAT IS VIDEO BANKING?

Video Banking is a way to do much of what you would accomplish inside a Numerica branch — but through a video call. Members can enjoy face-to-face service with a Numerica team member wherever they are. 

HOW DOES VIDEO BANKING WORK?

Video Banking works through a secure connection accessed through your computer, tablet, or smartphone. You simply need a device that has a camera and can connect to the internet. To start a call, select the chat button on the bottom-right of the screen (available 8:30 a.m. to 5 p.m. weekdays). You can also schedule an appointment online or by calling 800.433.1837.

WHAT TRANSACTIONS CAN I DO THROUGH VIDEO BANKING?

Much of what you can do in a branch is possible through Video Banking, including opening a new account or applying for a loan. You can also manage your account. For more answers to your Video Banking questions, check out our FAQs. 

*

Message and data rates may apply. Airtime, roaming, data usage, and minutes of use may be billed by your mobile provider. See carrier for specific rates and terms.

**

All loans subject to approval. Additional terms and conditions may apply. Rates, terms, and conditions are subject to change. 

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